Common questions about CatToys.com and shopping online for pet toys.
Click on any of the following common questions/problems for a more detailed answer.
How to contact CatToys.com Customer Service via email, telephone or mail.
Information on our transit times, rates and shipping policies.
Find answers to your questions about APO/FPO shipments.
Learn what steps you must take if you wish to return or exchange an item purchased at CatToys.com.
Out of stock items cannot be added to your shopping cart.
This is an issue we are aware of but an easy one to void while shopping at CatToys.com.
Many search engines will cache pages and do not update their listing as quickly as we do. For current product listing, pricing and specials please refer to CatToys.com and not the search engine lisitngs.
We change our site regularly so you'll want to make sure your browser is set to refresh the pages every time you visit our site.
If you are not receiving emails from CatToys.com this might be caused by a variety of reason.
We cannot be responsible for any tariffs, customs restrictions, or other regulations that apply in countries outside the United States.
Directions and recipes for filling your hummingbird feeder.
Instructions on use of the wild bird feeders.
Thank you CatToys.com! I just got a kitty and didn't know what to get for her - your staff helped me find just the right products for my new baby kitty! Sasha, my kitten loved the new toys and healthy treats! Everything was just purr-fect! =) Many thanks from this happy Mommy!
M.L. Pittsburgh, PA